SV07+ SetUp - No matter what cannot get bed levelling to work

I’m a low tech guy and I’m ready to end myself trying to get this thing up and running.

I’ve followed the instructions to the letter. I’ve watched endless videos. I’ve been on so many different forums.

I can configure the Z-axis no problem, but no matter what I do I cannot get the bed leveling setup to work. The nozzle just won’t touch the paper. I’m hoping someone else has encountered this and has a fix that doesn’t require an engineering degree!

I’ve sent a request to Sovol for assistance and hope they respond soon, but if this basic setup is this difficult I think I have to send this thing back. It’s killing me.

On ‘move axis’ set this to z and move to zero (on mine it won’t go beyond zero but I hesitate to say it will never happen) then on’ bed levelling’ set Z-offset, fudge with that to get the desired ‘scrape’ on the piece of paper.
Good luck !