No response from team

Need Help
1

Hello,

could some help me with my order placed on 20.05.2023. Someone from your team wrote me an email telling me that your system detected some kind of a problem with my order information and that if i can confirm my shipping information. So I immediately confirmed my shipping address by responding to the original email and from then I haven’t received any answer !! I wrote 3 emails and hasn’t received any response. I also tried your social media and again no response.

Would someone be so kind to update me about my order ?

It would be much appreciated

2

A month later I’m in a similar situation. A part of my order must travel from China to UK and it’s stopped without processing. Nobody answer to my emails. I would like tocancel this part of the order and recover my money, but it’s impossible to contact with them.

Did you receive any answer or your products?