My printer is just two weeks old. Yesterday, during a print the machine just powered off. I had to turn off the power, remove the cord and plug it back in. Started it back up, printed for a few minutes and shut down again. Now, I have to leave it powered off for about 30 minutes before I can get it to turn back on. As soon as I start printing, the machine just shuts off. It seems as through a fuse if blowing in the power supply. I have to unplug power and wait about 30 minutes before it will turn back on.
Thank you so much for buying from Sovol, and I apologize for all the inconvenience.
You can send an email to info@sovol3d.com. Please enclose the above situation with videos and pictures and your order number, and we will check with the engineers asap.
I have emailed info and, to be honest, it’s been three days now without a resolution. More then 24 hrs without a response. I basically have a paper weight that I just bought. Needless to say, I am not at all happy. Your support department is severely lacking. I am buying another printer today from another manufacturer. FYI, I did send them the videos they asked for, they have my order number.
I almost posted that, but your cut off after running awhile.
My SV06, first stop clicking when switch on/off. Then about a month later I saw sparks when I shut it off.