Where to file issues regarding the operating system?

What is so best/expected/supported/recommended way to file an issue with the operating system on the printer? GitHub · Where software is built seems to be dead. On the email support it quite time consuming to overcome the first level support. Discord is just an almost unstructured mess and gets not indexed by search engines. This forum feels more like a community helps itself platform.

BTW: If you discover periodic network disconnects - every minute or so - comment “./connect_wifi.sh &” in /boot/scripts/btt_init.sh

Hello,

You are right, this forum is a community support platform.

The SV08 MAX is Sovol’s latest printer. GitHub may not be up to date at the moment.

Finally, the wiki is indexed by printer. When you search for information about a printer, you can find it here, if it exists.

@sovol3d

Thanks for your effort in replying to my topic! But to be honest, your reply is not an answer to my question. I just found an issue that should be fixed in upcoming firmware updates and i’m not sure, where and how to communicate this.

I’m not searching for information and i know that the SV08-Max is the latest as i got mine last week.

Email Sovol..they do not make that info public..not even here.

info@sovol3d.com

State your order number & the problem & a tech will get back to you.
@sovol3d might see this thread & ask you to send a PM, but it will still be filed to a tech.

Sorry for the inconvenience caused. You can send an e-mail to info@sovol3d.com Because of the time difference, the reply will be late. Or you can send message to me here