Sovol sv06 plus heating failed

[2blue1green]

Hi all I just got a new sovol sv06 plus and I have it all set up but every time I turn it on it tells me heating failed and it tells me to restart the printer and when I do it tells me the same thing

I don’t know what I’m doing wrong so any answers will be helpful

[tingo]

Most likely one of the connectors for the cables isn’t properly inserted. Please re-read the installation instructions and verify that all connectors are properly installed.

[2blue1green]

I managed to figure it out one of the wires in the control box thing was getting pinched in the box