If your printer is a new one, you can open a ticket at info@sovol3d.com with your order number and pictures or videos of the issues
They will get back to you within a week.
Thanks for listing the website. My klipper screen was in a continuous boot process so I found that I had to clear all the old uploaded files and clear the saved variables file “Cleaning up “saved_variables.cfg” and klipper rebooted correctly.