I keep getting this screen when powering up & have rerun the leveling sequence but still comes up.
What causes this? any help would be greatly appreciated
I’ve never seen the red color before, is the a SV06 Plus screen or something you added to the SV06…??
it is on the SV06 Plus screen & its in its original condition. No after market accessories added
I would check the Z plugs on both motors to make sure they are plugged in tight.
@sovol3d
I checked all the connectors once that screen came up. I have contacted Sovol but my emails go unanswered.
I am contemplating just replacing the motherboard.
I think sovol3d is looking into this…
Can you give me your order number and e-mail account by DM? I contact with the technician to solve your problem
1 Like
what is your DM Information
He should have said Message.
Click on his name then message.
1 Like
Order # 33927, Email - double_dd_57@yahoo.com
Ok. The customer service personnel contacts with you by e-mail. If you haven’t recevie e-mail, please send message to me. Thank you very much
Hello,
Is the screen stuck on the current screen, and there is no response when clicking on the screen, and it is impossible to operate?
Could you describe the situation in more detail or provide a video?
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Sovol After Sales Department
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