Hello @Amazinggiantflowers
I cut the cable tie where the cable meets the support bracket. This allowed me to hinge the support bracket down enough to remove the spring and slide the silicone bushing on the screw. I then replaced the cable tie with a new one.
I don’t recall any issues with sealant.
HTH
Paul
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Thanks sooo much Paul. Yes, it just worked. Now next step. Would you know why the print stops extruding filament yet it continues to print like of it was extruding th filament? Its happened twice in a row. The peint starts then half way through no filament comes out and it continues to move like if its printing? Already checked the spool for ties or knots, but that was not the issue. Any ideas?