Bed Mesh Heightmap isn't available in the web UI

Sovol SV06 Plus ACE
1

No heightmap available in the web UI:

image
image1920×2663 382 KB

How to show heightmap?

The UI is missing from the options. I’d post images of the options but new users can only post 1 picture.

BED_MESH_CALIBRATE and SAVE_CONFIG works:

1:10 PM
Klipper state: Disconnect
1:10 PM
SAVE_CONFIG
1:09 PM
Bed Mesh state has been saved to profile [default]
for the current session. The SAVE_CONFIG command will
update the printer config file and restart the printer.
1:09 PM
Mesh Bed Leveling Complete
1:09 PM
probe at 10.000,289.988 is z=-0.461250
…
probe at 10.000,10.000 is z=-0.031250
12:52 PM
probe at 10.000,10.000 is z=-0.002500
12:52 PM
BED_MESH_CALIBRATE

I then ran BED_MESH_PROFILE LOAD=default and BED_MESH_OUTPUT:

1:32 PM Mesh X,Y: 55,55 Search Height: 1 Mesh Offsets: X=0.0000, Y=0.0000 Mesh Average: 0.20 Mesh Range: min=-0.3469 max=1.2006 Interpolation Algorithm: bicubic Measured points: -0.300625 -0.301876 -0.304352 -0.306914 -0.308426 -0.307750 -0.303750 -0.295435 -0.283519 -0.269414 -0.254537 -0.240302 -0.228125 -0.218623 -0.210787 -0.203594 -0.196019 -0.187037 -0.175625 -0.161982 -0.146968 -0.130547 -0.112685 -0.093348 -0.072500 -0.050350 -0.026968 -0.002109 0.024468 0.053006 0.083750 0.117273 0.153495 0.191680 0.231088 0.270982 0.310625 0.349589 0.388380 0.427656 0.468079 0.510307 0.555000 0.603401 0.655231 0.708867 0.762685 0.815062 0.864375 0.913274 0.963588 1.012461 1.057037 1.094460 1.121875 More points… 1:32 PM Mesh Leveling Probed Z positions: 0.133125 0.120000 0.125000 0.125000 0.201875 0.348750 0.510000 0.746250 1.048750 1.200625 0.048125 0.030000 0.053750 0.047500 0.100000 0.242500 0.432500 0.666250 0.918125 1.162500 -0.060000 -0.056875 -0.066250 -0.010625 0.038750 0.170000 0.356250 0.600000 0.860000 1.163750 -0.186250 -0.157500 -0.143125 -0.113125 -0.008750 0.101875 0.285625 0.531250 0.777500 1.053125 -0.284375 -0.268125 -0.217500 -0.141875 -0.076875 0.045625 0.275625 0.468750 0.735000 0.995625 -0.316250 -0.304375 -0.271250 -0.168750 -0.096250 0.039375 0.281250 0.467500 0.737500 0.978125 -0.346875 -0.310000 -0.241875 -0.195625 -0.091875 0.066250 0.284375 0.513125 0.753750 1.038750 -0.317500 -0.286250 -0.249375 -0.190625 -0.073125 0.118125 0.297500 0.586875 0.806875 1.048750 -0.287500 -0.289375 -0.266250 -0.171875 -0.064375 0.105000 0.347500 0.603125 0.870000 1.120000 -0.300625 -0.303750 -0.228125 -0.175625 -0.072500 0.083750 0.310625 0.555000 0.864375 1.121875

http://172.20.10.3/printer/objects/list page for my printer shows the object list:

{“result”: {“objects”: [“gcode”, “webhooks”, “configfile”, “mcu”, “mcu extra_mcu”, “mcu rpi”, “gcode_move”, “print_stats”, “virtual_sdcard”, “pause_resume”, “display_status”, “gcode_macro CANCEL_PRINT”, “gcode_macro PAUSE”, “gcode_macro RESUME”, “gcode_macro SET_PAUSE_NEXT_LAYER”, “gcode_macro SET_PAUSE_AT_LAYER”, “gcode_macro SET_PRINT_STATS_INFO”, “gcode_macro _TOOLHEAD_PARK_PAUSE_CANCEL”, “gcode_macro _CLIENT_EXTRUDE”, “gcode_macro _CLIENT_RETRACT”, “gcode_macro GET_TIMELAPSE_SETUP”, “gcode_macro _SET_TIMELAPSE_SETUP”, “gcode_macro TIMELAPSE_TAKE_FRAME”, “gcode_macro _TIMELAPSE_NEW_FRAME”, “gcode_macro HYPERLAPSE”, “gcode_macro TIMELAPSE_RENDER”, “gcode_macro TEST_STREAM_DELAY”, “gcode_macro _OBICO_LAYER_CHANGE”, “gcode_macro OBICO_LINK_STATUS”, “gcode_macro _OBICO_RELINK”, “gcode_macro _global_var”, “gcode_macro _IDLE_TIMEOUT”, “gcode_macro _ALL_FAN_OFF”, “gcode_macro CLEAN_NOZZLE”, “gcode_macro _UNLOAD_FILAMENT_CHANGE”, “gcode_macro _UNLOAD_FILAMENT”, “gcode_macro _LOAD_FILAMENT”, “gcode_macro _CONTINUE_LOAD_FILAMENT”, “gcode_macro START_PRINT”, “gcode_macro END_PRINT”, “gcode_macro M109”, “gcode_macro M190”, “gcode_macro M600”, “exclude_object”, “heaters”, “temperature_sensor mcu_Temp”, “temperature_sensor Toolhead_Temp”, “temperature_host soc”, “temperature_sensor soc”, “probe”, “smart_effector”, “stepper_enable”, “tmc2209 stepper_x”, “tmc2209 stepper_y”, “tmc2209 stepper_z”, “tmc2209 stepper_z1”, “tmc2209 extruder”, “heater_bed”, “fan”, “heater_fan hotend_fan”, “controller_fan board_fan”, “filament_switch_sensor filament_sensor”, “z_tilt”, “bed_mesh”, “idle_timeout”, “motion_report”, “query_endstops”, “system_stats”, “manual_probe”, “toolhead”, “extruder”]}}

bed_mesh object is present in the object list.

Firmware is FIRMWARE_NAME:Klipper FIRMWARE_VERSION:v0.12.0-267-g12cd1d9e-dirty

How make the web UI show the heightmap of the bed?

2

Hello,

You can use a file-sharing site like Google Drive to send us oucs.

3

What’s oucs?

Post must be at least 20 characters.

4

That’s true.
But what is your problem, publishing pics or publishing short posts.
In the second case, add unsificant characters

5

Yep, that’s why I wrote:

Well, my question is now how to proceed. Is there like an official tech support? I asked around and someone had the same issue on Sovol discord a year ago, but there is no solution.

6

If your printer is still under warranty, you can send an email to info@sovol3d.com, including your order number and a description of the problem.
You can do this even if your warranty has expired.
They will usually respond within a week.

7

OK, I managed to fix it. Someone on Discord told me to update firmware on Printer’s display. So I went: Hexagon - System - Device Information:

image
image1920×1440 490 KB

It said firmware version 7.0. So I pressed OTA and updated the firmware. Then after I opened page in the web UI, the heightmap appeared in the web UI. Again, I’d show the screenshot but I can only post 1 image per post :frowning:

Definitely wildest goose chase lately.

I’m surprised I’m the first one posting this problem as these printers are available for years. Well, now people in the future can see and fix it quicker.

8

Until you have enough permissions to post more images, try using a file-sharing site to show your pics

9

It seems to me that one of the first instructions in the user manual is to update the firmware via OTA.

10

Not in my user manual. I just read the book again, there’s nothing about updating the firmware. It says how to assemble, then start it. Nothing about updating firmware.

11

You’re probably right, but I’m sure I read something like that.
Maybe in a quick reference guide.
I’ve a SV06 ACE not Plus but it’s probably the same.
@sovol3d

12

Sometimes I work with children…

Screenshot 2026-05-17 143702
Screenshot 2026-05-17 1437021707×954 205 KB

13

What does that have anything to do with my problem?

Well, if you read my actual post, instead of thinking how you “work with children”, you would read:

There was no heightmap in the interface settings:

image
image1035×583 97.3 KB

So your screenshot show a tab in the interface Settings that I simply didn’t have. So how do I open the Heightmap tab in the interface settings that isn’t there?:man_facepalming:

14

Make sure that the “Show heightmap” checkbox is selected in the Mainsail UI settings.

15

Yep, that was a screenshot from my original firmware that didn’t have the tab. Now I have the tab and can see the heightmap.

I think Sovol just didn’t finish the theme and just didn’t add heightmap tab to the settings and to the list of menus in this older version of firmware.