X axis is very crunchy all of a sudden

My Sovol Zero x-axis just started making an awful crunching noise when moving.

Not too sure what has happened but i started a print and heard an awful noise.

My first thought was that the nozzle was scraping the bed but upon investigation it turns out the x-axis is making an awful sound like crunching metal. I can hardly move the toolhead by hand with the steppers disabled.

@sovol3d what should I do?

Hi,

Have you checked that all the pulleys are properly loosened, without being too loose?

Y axis moves are okay?

Both belts, both motors, and all the rollers are involved in a Y axis move.

The only thing left is the X rail and carriage. I’d remove the toolhead and see what I can see.

Yes, they looked fine. And the belts didn’t seem to have been damaged by idlers rubbing on them.

Yes, totally fine on y moves.

I’ll try this in the morning. My hope is that it’s just some dust or filament bits stuck in there which is can clean easily.

Hopefully disassembly isn’t too hard

Haven’t had time to take the printer apart to inspect the rail carriage but I did just notice these scratches. Hopefully the pictures are clear enough

Email at info@sovol3d.com with your order number.

They will likely be able to help you.

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Took off the belts from the toolhead. I really appreciate how the clamp holds onto both the belts so it’s easy to put back again.

The crunch is still there.

Did send email to Sovol so awaiting their reply after the weekend

Looks like the cause for x has lost all lubricant.

took off the rail and cleaned it. Greased up again.

Hopefully I don’t have to do this to y as well. But I have a sneaky suspicion I might have to sooner or later

@sovol3d

To be fair the process of taking off the tool head was just three easily accessible screws and the rail is mounted in drilled and tapped holes so no issue with re-aligning when putting it back which I did appreciate.

I managed to not lose a single ball out of the rail carriage which I was also very happy with.

Lubricating it again could probably happen on the rail, but I needed to inspect for foreign material, which there was none of.

I’d request a new rail from Sovol. No possible way it isn’t damage. And if properly lubed when it was originally assembled it should NOT have gotten that bad in 6 months.

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Y axis started being noisy too now. I have informed Sovol of this as well via email. So will see what they plan to do this time around.

This isn’t to the point where it would impact the print performance, but it’s enough that I’m not comfortable running the printer