Good luck! There is near ZERO support from Sovol products. If you send an email, its 1 week minimum for a response. I’ve been waiting for TWO MONTHS for an extruder for my SV01PRO. Funny how they have plenty of extruders for the new printers that are in stock ready to ship.
What aggravates me the most…I think its a solid printer for a beginner and price point. But if they cannot support their product, what’s the point in owning it?