Sovol not recognized by PC

So I have a brand new Sovol SV04. Just set it up like 20 minutes ago. Went through the steps and installed the Sovol Cura Slicer Software. Added all versions of the SV04 printer - yet I am unable to recognize the printer. I’ve tried multiple USB cords. Reinstalled the software in case I missed a driver installation but no luck. I feel like I’m missing something simple but not sure what it is… any ideas?

Hi.
it seems that you’re missing the USB driver, which is not included in the Sovol SD-card.
Probably you will find it on the homepage of the motherboard manufacturer:

/R
Bjoern