Model fell off

We tried out our Sovol SV06 Plus 3D printer for the first time. We leveled the platform and tried printing the model boat that is one of the models that comes with the printer. Everything was fine for a while, but before it was finished the boat fell off and when we checked it we saw the boat knocked off and pla string all over the place. Does this mean there is something wrong with the printer and if not what can we do to prevent his?

Try changing the Nozzle temperature to 200c and the Bed temperature to 65c. You will need to do this in the Slicer Software. If you have a boat gcode file, that file will need to be replaced with one that you make yourself using the Slicer.

The problem was we hadn’t adjusted the filament height correctly.