Z axis aulo levelling problem

I’m having problems with the z axis of my sovol 06 plus.
When I click on auto-leveling, the z axis starts to descend and never stops, almost bursting the extruder. The machine doesn’t understand that it needs to stop.
could anyone help me?

Check your Z-Offset.
Have you changed anything…like a nozzle, moved the probe…??

nope, just decided to use the printer yesterday and this morning this issue appeared

What happens when you click Home…??

Have you read this topic :