Ordered a SV08 Max got sent 3kg roll of comgrow pla

I ordered a $1368 Sovol SV08 Max including shipping for my business and they sent me a 3kg roll of comgrow pla I reached out to support bur this really screws me as I was expecting this printer!

Hi,

Email to info@sovol3d.com

They may be able to expedite the process.

@sovol3d

We’re so sorry for the inconvenience caused. You can send an email to info@sovol3d.com If you don’t receive the reply, please send message to me