NO Wifi During Print

Hi,

I recently purchased a Sovol Zero, and it has been working great so far. However, starting today I’ve run into a persistent problem.

I can connect to the printer over Wi-Fi without any issues, but after the first layer of a print is completed, the connection is always lost. The print itself continues and finishes successfully, but I can’t access the printer over the network during the print. Then, about 1–2 minutes after the print finishes, the Wi-Fi connection automatically restores itself.

I’ve tested this with around 15 different prints, and the issue occurs consistently every single time. The printer worked perfectly for the first few days, so this behavior is new.

Could you help me troubleshoot this or let me know if there’s already a fix?

Hello,

This is likely an issue related to interference.

Please send an email to info@sovol3d.com with your order number and a description of the issue.

Request a new Wi-Fi card. I believe they will replace the entire motherboard.

Best regards