Hello!
Received a printer, we assembled the printer, turned it on and after Comgrow logo black screnn, we tried many times and nothing. Do not know what to do…
Hello,
Did you switch the red button of power supply to the right value (110 or 230) ?
I don’t own that printer, but sometimes a new printer takes longer to boot up for the 1st time.
Turn it on again, if the screen is still black after 5 min. put in a ticket with Sovol.
Also, go through the manual & double check everything that needs to be plugged in.
Thank You everyone, get answer from Sovol, I need to refresh image file, so, they will resend me the resend a new EMMC chip for replacement. Hope it will help.
Good luck, keep us posted.