Just a quick thank you to Sovol support. Have now received 2 x replacement nozzles following failure of originals when printing PETG. Although the product should not have shipped initially with the old nozzles … at least Sovol have stepped up quickly to resolve the issue. Good on them. Thank you.
2 Likes
Totally agree — Sovol’s support team has been great! I had a similar experience when one of my nozzles wore out while printing PETG, and they sent me a replacement really quickly. It’s nice to see a company stand behind their products and handle issues so efficiently.