SV08 one Z belt too tight and I can't adjust

I am having problems with holes in the Z axis. They are oblong. I wanted to adjust the Z belts to make sure they are all the same tension to see if this is the problem. It’s both the top and bottom, so not an overhang issue.

I got three of the 4 to be equal at 150hz no problem. But the 4th is about 220hz and I can’t adjust it lower. I have it all the way out and it’s still too tight. Is there another adjustment somewhere? I’m adjusting the top of the belt. Do I have to disassemble and adjust something at the bottom?

well same problem and i found the issue. the belt tensioner for the z axis snapped on one side so only one side gets pulled down the other remains at the same spot result: tension to strong cant regualte tension. and the sovol support ignored my email attempt for support

When did you ask for support ?
Was it during chinese new year holiday ?

@sovol3d

Well I got a reply but somehow it landed in spam but now I must disassemble the printer again I send later a picture of the broken part and to Sovol as well.

Okay, send your question back, we’ll be careful not to put it in spam
But watch out for how to write it.

Sorry, but well here is the issue I was printing while I heard a snap and well right now the printer is out of service cause that