# Sv06 Plus screen is stuck on the logo
**URL:** https://forum.sovol3d.com/t/sv06-plus-screen-is-stuck-on-the-logo/2581
**Category:** Sovol SV06 Plus
**Tags:** advice, firmware
**Created:** [May 15, 2023, 7:39pm UTC](https://forum.sovol3d.com/t/sv06-plus-screen-is-stuck-on-the-logo/2581 "2023-05-15T19:39:53Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@Trensicourt](https://forum.sovol3d.com/u/Trensicourt)
#### Post date: [May 15, 2023, 7:39pm UTC](https://forum.sovol3d.com/t/sv06-plus-screen-is-stuck-on-the-logo/2581/1 "2023-05-15T19:39:54Z")
My sovol sv06 plus is stuck on the logo screen when I turn it on. I just got it last month and assembled it recently. I haven’t printed anything yet.
Any idea why? I tried to flash the firmware. It didn’t work.
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### Author:  [@ulao](https://forum.sovol3d.com/u/ulao)
#### Post date: [May 16, 2023, 6:14pm UTC](https://forum.sovol3d.com/t/sv06-plus-screen-is-stuck-on-the-logo/2581/2 "2023-05-16T18:14:47Z")
all I can say is that happens to find when I sometimes cancel a print, I have to turn it off and back on. If it does that on boot up it sound like an issue SOVOL needs to help with or maybe a corrupt SD card. Try removing the card and power it off and on.
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### Author:  [@elvisaxo](https://forum.sovol3d.com/u/elvisaxo)
#### Post date: [May 17, 2023, 4:56pm UTC](https://forum.sovol3d.com/t/sv06-plus-screen-is-stuck-on-the-logo/2581/3 "2023-05-17T16:56:14Z")
Did you solve the problem? I’m experiencing the same thing.
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### Author:  [@Trensicourt](https://forum.sovol3d.com/u/Trensicourt)
#### Post date: [May 17, 2023, 6:23pm UTC](https://forum.sovol3d.com/t/sv06-plus-screen-is-stuck-on-the-logo/2581/4 "2023-05-17T18:23:20Z")
No I unfortunately haven’t. Right now I have a fully assembled Sv06 plus without it working. Still stuck on that logo.
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### Author:  [@elvisaxo](https://forum.sovol3d.com/u/elvisaxo)
#### Post date: [May 17, 2023, 6:30pm UTC](https://forum.sovol3d.com/t/sv06-plus-screen-is-stuck-on-the-logo/2581/5 "2023-05-17T18:30:58Z")
Unfortunately, all I did was load the firmware from the website onto the formatted SD card in FAT32, but nothing loaded and the screen got stuck. Can someone please give me a solution?
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### Author:  [@Trensicourt](https://forum.sovol3d.com/u/Trensicourt)
#### Post date: [May 18, 2023, 2:09am UTC](https://forum.sovol3d.com/t/sv06-plus-screen-is-stuck-on-the-logo/2581/6 "2023-05-18T02:09:12Z")
That’s exactly what I did. I have no idea how else to fix it.
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### Author:  [@elvisaxo](https://forum.sovol3d.com/u/elvisaxo)
#### Post date: [May 18, 2023, 4:45am UTC](https://forum.sovol3d.com/t/sv06-plus-screen-is-stuck-on-the-logo/2581/7 "2023-05-18T04:45:01Z")
I sent an email to SoVol, but they are not responding or providing any solutions. They are uploading a corrupt firmware on their download website, and the printers are getting locked up. This is crazy.
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### Author:  [@elvisaxo](https://forum.sovol3d.com/u/elvisaxo)
#### Post date: [May 19, 2023, 4:35am UTC](https://forum.sovol3d.com/t/sv06-plus-screen-is-stuck-on-the-logo/2581/8 "2023-05-19T04:35:39Z")
The frozen screen issue when trying to update the firmware has been resolved.
I have to say that Sovol has not responded to any of my emails and support calls, so I had to seek help on Google. After reading in other forums, I followed a lead that involved putting the downloaded firmware on a 2GB microSD card, the oldest one I had at home, formatted in FAT32, and it worked. It seems that the microSD card that comes with the printer is not suitable for updating.
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### Author:  [@Gary](https://forum.sovol3d.com/u/Gary)
#### Post date: [May 22, 2023, 8:48am UTC](https://forum.sovol3d.com/t/sv06-plus-screen-is-stuck-on-the-logo/2581/9 "2023-05-22T08:48:53Z")
Hi Im in the same boat, worked ok ish for about 3 weeks then froze on the splash screen, ive emailed Sovol who replied 2 days later asking for more info which i provided.
I got a link with firmware and instructions, but id already tried this. I explained that it appears to be a motherboard fault but got an email on Friday (Just) saying that they are sending out a new PSU 🙄
Ah well lets see what happens lol.
But at least they seem to be on the ball.
Gaz
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### Author:  [@elvisaxo](https://forum.sovol3d.com/u/elvisaxo)
#### Post date: [May 22, 2023, 6:44pm UTC](https://forum.sovol3d.com/t/sv06-plus-screen-is-stuck-on-the-logo/2581/10 "2023-05-22T18:44:24Z")
I also received a response after waiting for several days, and they sent me the firmware for the screen. I haven’t installed it yet. Do you, who have installed it, know if it’s the same as the one that comes from the factory or if it’s a newer version?
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### Author:  [@mich0111](https://forum.sovol3d.com/u/mich0111)
#### Post date: [March 19, 2024, 8:22pm UTC](https://forum.sovol3d.com/t/sv06-plus-screen-is-stuck-on-the-logo/2581/11 "2024-03-19T20:22:36Z")
Hello,
Have you done a “save settings” after your autoleveling?