# SV06 not shipping when promised and no updates after multiple requests **URL:** \ **Category:** Sovol SV06 Fully Open Source 3D Printer\ **Created:** [January 16, 2023, 6:31am UTC](https://forum.sovol3d.com/t/sv06-not-shipping-when-promised-and-no-updates-after-multiple-requests/1329 "2023-01-16T06:31:56Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![gbayne](https://avatars.discourse-cdn.com/v4/letter/g/eb8c5e/32.png) [@gbayne](https://forum.sovol3d.com/u/gbayne)\ **Post date:** [January 16, 2023, 6:31am UTC](https://forum.sovol3d.com/t/sv06-not-shipping-when-promised-and-no-updates-after-multiple-requests/1329/1 "2023-01-16T06:31:56Z")
expected delivery on my order 3 days ago, can’t get a response to requests for updated eta, ordered 12/23/22 with 1/12/23 estimated delivery, all requests get no re ---
**Author:** ![TheCoop](https://avatars.discourse-cdn.com/v4/letter/t/f14d63/32.png) [@TheCoop](https://forum.sovol3d.com/u/TheCoop)\ **Post date:** [January 16, 2023, 8:05pm UTC](https://forum.sovol3d.com/t/sv06-not-shipping-when-promised-and-no-updates-after-multiple-requests/1329/2 "2023-01-16T20:05:16Z")
I purchased 2 on the 25th, communication is horrid. Even worse? In between my purchase and mid last week Sovol actually stocked their Amazon store to ship through Amazon! So they sent a ton to sell via Amazon before shipping to online buyers! Such a bad look… ---
**Author:** ![gbayne](https://avatars.discourse-cdn.com/v4/letter/g/eb8c5e/32.png) [@gbayne](https://forum.sovol3d.com/u/gbayne)\ **Post date:** [January 16, 2023, 9:12pm UTC](https://forum.sovol3d.com/t/sv06-not-shipping-when-promised-and-no-updates-after-multiple-requests/1329/3 "2023-01-16T21:12:31Z")
It is very sad to see a company that does not service their customers in order. I too saw that it I order it from Amazon I will have it next week. No knowing how long it will take just waiting. I am going to have to really like this printer if I am ever going to buy anything from them again. ---
**Author:** ![gbayne](https://avatars.discourse-cdn.com/v4/letter/g/eb8c5e/32.png) [@gbayne](https://forum.sovol3d.com/u/gbayne)\ **Post date:** [January 17, 2023, 4:41pm UTC](https://forum.sovol3d.com/t/sv06-not-shipping-when-promised-and-no-updates-after-multiple-requests/1329/4 "2023-01-17T16:41:38Z")
Ok, just got my shipped email. Not sure if it would have come anyway or not but I will give them the benefit of the doubt. It is a holiday for them the 14th to the 29th…