# Printer levels then stops **URL:** \ **Category:** Sovol SV03 BIG DD 3D printer\ **Created:** [January 28, 2023, 2:24am UTC](https://forum.sovol3d.com/t/printer-levels-then-stops/1461 "2023-01-28T02:24:57Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![jake](https://avatars.discourse-cdn.com/v4/letter/j/f475e1/32.png) [@jake](https://forum.sovol3d.com/u/jake)\ **Post date:** [January 28, 2023, 2:24am UTC](https://forum.sovol3d.com/t/printer-levels-then-stops/1461/1 "2023-01-28T02:24:57Z")
so as stated the printer runs through the auto leveling process than stops and freezes. updated firm ware on machine and slicer and nothing. ---
**Author:** ![sovol3d](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.sovol3d.com/sovol3d/32/9_2.png) [@sovol3d](https://forum.sovol3d.com/u/sovol3d)\ **Post date:** [January 30, 2023, 4:31am UTC](https://forum.sovol3d.com/t/printer-levels-then-stops/1461/2 "2023-01-30T04:31:04Z")
hi @jake sorry to read the trouble. Could you pls provide the machine type you are running for a further look? In the meantime, could you pls reflash the firmware and try the leveling guide again? Here is the leveling tutorial for your reference. - Firmware Downlaod: [SV01 Pro V1.2.0.rar - Google Drive](https://drive.google.com/file/d/1WZs7KOTBJ2B9LT_4ILqW8QkN77CPYOfO/view) - Firmware flash video tutorial: [How to flash firmware for SOVOL SV01 PRO& Sovol SV06( Mainboard Firmware Needed Only) 3D Printer - YouTube](https://www.youtube.com/watch?v=vqaneIsSauM&t=7s) - Leveling tutorial: [Bed Leveling Guide for Sovol SV01 Pro 3D Printer, more silent and quicker auto bed leveling! - YouTube](https://www.youtube.com/watch?v=Yhz-dglIhhs) ---
**Author:** ![jake](https://avatars.discourse-cdn.com/v4/letter/j/f475e1/32.png) [@jake](https://forum.sovol3d.com/u/jake)\ **Post date:** [January 30, 2023, 12:46pm UTC](https://forum.sovol3d.com/t/printer-levels-then-stops/1461/3 "2023-01-30T12:46:23Z")
The printer type is Sovol svo3 . ---
**Author:** ![jake](https://avatars.discourse-cdn.com/v4/letter/j/f475e1/32.png) [@jake](https://forum.sovol3d.com/u/jake)\ **Post date:** [January 30, 2023, 2:50pm UTC](https://forum.sovol3d.com/t/printer-levels-then-stops/1461/4 "2023-01-30T14:50:52Z")
So it is the svo3 printer and I have updated the firmware and still nothing. My unit has an updated touch screen. I had to flash the firmware originally so I did it the same as I had originally done. it has worked for months . just for further information i started a print and about 30 minutes into the print it failed so I cleared the bed plate and started the print again and this started happening. ---
**Author:** ![jake](https://avatars.discourse-cdn.com/v4/letter/j/f475e1/32.png) [@jake](https://forum.sovol3d.com/u/jake)\ **Post date:** [February 1, 2023, 7:04pm UTC](https://forum.sovol3d.com/t/printer-levels-then-stops/1461/5 "2023-02-01T19:04:10Z")
Order # 61628 so the unit will no longer read the sd card. It worked well for a few months but now it will no longer read the sd card. I have reflashed the correct firmware multiple times. I have bought new SD cards and tried to reformat them. it will print from my computer if i use the usb cable but I can’t use sd cards. I think the sd card reader is bad so my question is is it under warranty? [invoice-61628 (1).pdf](https://forum.sovol3d.com/uploads/short-url/aFjT9VyEzIn982gAt6SP2shwiI8.pdf) (43.6 KB) ---
**Author:** ![sovol3d](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.sovol3d.com/sovol3d/32/9_2.png) [@sovol3d](https://forum.sovol3d.com/u/sovol3d)\ **Post date:** [February 2, 2023, 2:19am UTC](https://forum.sovol3d.com/t/printer-levels-then-stops/1461/6 "2023-02-02T02:19:35Z")
@jake you could contact [info@sovol3d.com](mailto:info@sovol3d.com) for further information.