# No power output on Sovol SV06 layer fan. Oh, and is Sovol support getting even worse than it used to be? **URL:** \ **Category:** Sovol SV06 Fully Open Source 3D Printer\ **Created:** [April 29, 2023, 9:53am UTC](https://forum.sovol3d.com/t/no-power-output-on-sovol-sv06-layer-fan-oh-and-is-sovol-support-getting-even-worse-than-it-used-to-be/2458 "2023-04-29T09:53:56Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![akholic](https://avatars.discourse-cdn.com/v4/letter/a/ee59a6/32.png) [@akholic](https://forum.sovol3d.com/u/akholic)\ **Post date:** [April 29, 2023, 9:53am UTC](https://forum.sovol3d.com/t/no-power-output-on-sovol-sv06-layer-fan-oh-and-is-sovol-support-getting-even-worse-than-it-used-to-be/2458/1 "2023-04-29T09:53:56Z")
Finally got around to setting up the SV06 I bought a month ago. Sadly, the layer fan didn’t work. Or rather, the fan itself likely works fine, but there’s no power output from its outlet. I plugged in a connector with two wires and tested it with a multimeter while setting the fan at up to 100%. Has anyone had this issue? It seems like just a faulty extruder board, or am I missing something? And yeah, I contacted Sovol’s so-called support about a week ago. Haven’t heard from them at all. Sadly, that part is not surprising. ---
**Author:** ![Morplord](https://avatars.discourse-cdn.com/v4/letter/m/838e76/32.png) [@Morplord](https://forum.sovol3d.com/u/Morplord)\ **Post date:** [May 2, 2023, 9:29am UTC](https://forum.sovol3d.com/t/no-power-output-on-sovol-sv06-layer-fan-oh-and-is-sovol-support-getting-even-worse-than-it-used-to-be/2458/2 "2023-05-02T09:29:20Z")
Hi, just wanted to say that I am having the same issue. The layer fan works but no power delivered to it. I also tested the fan and it woks fine when not plugged into its outlet. Have you found any solution? ---
**Author:** ![akholic](https://avatars.discourse-cdn.com/v4/letter/a/ee59a6/32.png) [@akholic](https://forum.sovol3d.com/u/akholic)\ **Post date:** [May 3, 2023, 6:23am UTC](https://forum.sovol3d.com/t/no-power-output-on-sovol-sv06-layer-fan-oh-and-is-sovol-support-getting-even-worse-than-it-used-to-be/2458/3 "2023-05-03T06:23:12Z")
Nope, no solution I can think of other than replacing the extruder or its board. Of course, that’s contingent on Sovol’s so-called support even bothering to respond. I assume you’ve tried to run the power up manually through the interface or USB, right? ---
**Author:** ![akholic](https://avatars.discourse-cdn.com/v4/letter/a/ee59a6/32.png) [@akholic](https://forum.sovol3d.com/u/akholic)\ **Post date:** [May 7, 2023, 6:49am UTC](https://forum.sovol3d.com/t/no-power-output-on-sovol-sv06-layer-fan-oh-and-is-sovol-support-getting-even-worse-than-it-used-to-be/2458/4 "2023-05-07T06:49:36Z")
An update of sorts. Sovol has finally replied to ask me to send them a video of what’s going on (a detailed description apparently was not enough) and the serial number of the printer. I sent them both the same day, after which I got an email saying that they’re on a holiday until the 4th and will respond once they get back. We’ll see how long that takes… ---
**Author:** ![Morplord](https://avatars.discourse-cdn.com/v4/letter/m/838e76/32.png) [@Morplord](https://forum.sovol3d.com/u/Morplord)\ **Post date:** [May 7, 2023, 9:02pm UTC](https://forum.sovol3d.com/t/no-power-output-on-sovol-sv06-layer-fan-oh-and-is-sovol-support-getting-even-worse-than-it-used-to-be/2458/5 "2023-05-07T21:02:52Z")
I am not sure how to do that yet unfortunately but my fan has started working again somehow…I went on a bit of a rampage and basically disassembled the whole thing and put it back together again. Then it was working. I literally ha no idea what happened… ---
**Author:** ![akholic](https://avatars.discourse-cdn.com/v4/letter/a/ee59a6/32.png) [@akholic](https://forum.sovol3d.com/u/akholic)\ **Post date:** [May 7, 2023, 11:44pm UTC](https://forum.sovol3d.com/t/no-power-output-on-sovol-sv06-layer-fan-oh-and-is-sovol-support-getting-even-worse-than-it-used-to-be/2458/6 "2023-05-07T23:44:28Z")
You go to ‘Prepare’, ‘Temperature’, ‘Fan Speed’ and run it up from 0% to 100%. Alternatively you can connect through USB and Pronterface and issue the ‘M106 S{any number from 0 to 255}’. For instance, to run up the fan to 100%, you issue M106 S255. Did you disassemble the extruder? ---
**Author:** ![akholic](https://avatars.discourse-cdn.com/v4/letter/a/ee59a6/32.png) [@akholic](https://forum.sovol3d.com/u/akholic)\ **Post date:** [May 16, 2023, 3:52am UTC](https://forum.sovol3d.com/t/no-power-output-on-sovol-sv06-layer-fan-oh-and-is-sovol-support-getting-even-worse-than-it-used-to-be/2458/7 "2023-05-16T03:52:12Z")
Another update, sort of. Still no resolution, and even the responses take about a week. If you’re considering buying a Sovol printer, make sure the warranty or support aren’t something that’s important to you. You’re not going to get it. ---
**Author:** ![akholic](https://avatars.discourse-cdn.com/v4/letter/a/ee59a6/32.png) [@akholic](https://forum.sovol3d.com/u/akholic)\ **Post date:** [May 24, 2023, 1:36am UTC](https://forum.sovol3d.com/t/no-power-output-on-sovol-sv06-layer-fan-oh-and-is-sovol-support-getting-even-worse-than-it-used-to-be/2458/8 "2023-05-24T01:36:27Z")
Another week of nothing happening… Yup, Sovol calls that “support” 🙂