# Leveling screen always on at power up **URL:** \ **Category:** Sovol SV06 Plus\ **Created:** [October 12, 2024, 12:59am UTC](https://forum.sovol3d.com/t/leveling-screen-always-on-at-power-up/5797 "2024-10-12T00:59:15Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Bella](https://avatars.discourse-cdn.com/v4/letter/b/ce73a5/32.png) [@Bella](https://forum.sovol3d.com/u/Bella)\ **Post date:** [October 12, 2024, 12:59am UTC](https://forum.sovol3d.com/t/leveling-screen-always-on-at-power-up/5797/1 "2024-10-12T00:59:15Z")
I keep getting this screen when powering up & have rerun the leveling sequence but still comes up. What causes this? any help would be greatly appreciated ![image](https://canada1.discourse-cdn.com/flex030/uploads/sovolforum/original/2X/8/89a0622ec2568c145154945fbed778dc3a0f2744.jpeg) ---
**Author:** ![Lion](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.sovol3d.com/lion/32/5586_2.png) [@Lion](https://forum.sovol3d.com/u/Lion)\ **Post date:** [October 12, 2024, 1:44am UTC](https://forum.sovol3d.com/t/leveling-screen-always-on-at-power-up/5797/2 "2024-10-12T01:44:42Z")
I’ve never seen the red color before, is the a SV06 Plus screen or something you added to the SV06…?? ---
**Author:** ![Bella](https://avatars.discourse-cdn.com/v4/letter/b/ce73a5/32.png) [@Bella](https://forum.sovol3d.com/u/Bella)\ **Post date:** [October 12, 2024, 2:59am UTC](https://forum.sovol3d.com/t/leveling-screen-always-on-at-power-up/5797/3 "2024-10-12T02:59:07Z")
it is on the SV06 Plus screen & its in its original condition. No after market accessories added ---
**Author:** ![Lion](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.sovol3d.com/lion/32/5586_2.png) [@Lion](https://forum.sovol3d.com/u/Lion)\ **Post date:** [October 12, 2024, 11:30am UTC](https://forum.sovol3d.com/t/leveling-screen-always-on-at-power-up/5797/4 "2024-10-12T11:30:54Z")
I would check the Z plugs on both motors to make sure they are plugged in tight. @sovol3d ---
**Author:** ![Bella](https://avatars.discourse-cdn.com/v4/letter/b/ce73a5/32.png) [@Bella](https://forum.sovol3d.com/u/Bella)\ **Post date:** [October 14, 2024, 11:37pm UTC](https://forum.sovol3d.com/t/leveling-screen-always-on-at-power-up/5797/5 "2024-10-14T23:37:33Z")
I checked all the connectors once that screen came up. I have contacted Sovol but my emails go unanswered. I am contemplating just replacing the motherboard. ---
**Author:** ![Lion](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.sovol3d.com/lion/32/5586_2.png) [@Lion](https://forum.sovol3d.com/u/Lion)\ **Post date:** [October 16, 2024, 3:37am UTC](https://forum.sovol3d.com/t/leveling-screen-always-on-at-power-up/5797/6 "2024-10-16T03:37:07Z")
I think sovol3d is looking into this… ---
**Author:** ![sovol3d](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.sovol3d.com/sovol3d/32/9_2.png) [@sovol3d](https://forum.sovol3d.com/u/sovol3d)\ **Post date:** [October 17, 2024, 6:22am UTC](https://forum.sovol3d.com/t/leveling-screen-always-on-at-power-up/5797/7 "2024-10-17T06:22:48Z")
Can you give me your order number and e-mail account by DM? I contact with the technician to solve your problem ---
**Author:** ![Bella](https://avatars.discourse-cdn.com/v4/letter/b/ce73a5/32.png) [@Bella](https://forum.sovol3d.com/u/Bella)\ **Post date:** [October 17, 2024, 7:36pm UTC](https://forum.sovol3d.com/t/leveling-screen-always-on-at-power-up/5797/8 "2024-10-17T19:36:02Z")
what is your DM Information ---
**Author:** ![Lion](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.sovol3d.com/lion/32/5586_2.png) [@Lion](https://forum.sovol3d.com/u/Lion)\ **Post date:** [October 17, 2024, 8:13pm UTC](https://forum.sovol3d.com/t/leveling-screen-always-on-at-power-up/5797/9 "2024-10-17T20:13:03Z")
He should have said Message. Click on his name then message. ---
**Author:** ![Bella](https://avatars.discourse-cdn.com/v4/letter/b/ce73a5/32.png) [@Bella](https://forum.sovol3d.com/u/Bella)\ **Post date:** [October 17, 2024, 11:53pm UTC](https://forum.sovol3d.com/t/leveling-screen-always-on-at-power-up/5797/10 "2024-10-17T23:53:13Z")
Order # 33927, Email - [double\_dd\_57@yahoo.com](mailto:double_dd_57@yahoo.com) ---
**Author:** ![sovol3d](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.sovol3d.com/sovol3d/32/9_2.png) [@sovol3d](https://forum.sovol3d.com/u/sovol3d)\ **Post date:** [October 18, 2024, 2:35am UTC](https://forum.sovol3d.com/t/leveling-screen-always-on-at-power-up/5797/11 "2024-10-18T02:35:43Z")
Ok. The customer service personnel contacts with you by e-mail. If you haven’t recevie e-mail, please send message to me. Thank you very much ---
**Author:** ![sovol3d](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.sovol3d.com/sovol3d/32/9_2.png) [@sovol3d](https://forum.sovol3d.com/u/sovol3d)\ **Post date:** [October 18, 2024, 7:12am UTC](https://forum.sovol3d.com/t/leveling-screen-always-on-at-power-up/5797/12 "2024-10-18T07:12:25Z")
Hello, Is the screen stuck on the current screen, and there is no response when clicking on the screen, and it is impossible to operate? Could you describe the situation in more detail or provide a video? Best regards, Sovol After Sales Department ![]() website: [sovol3d.com](http://sovol3d.com) Follow us to get exclusive 3D printing information Sovol Official User Group: [https://www.facebook.com/groups/sovol3d](https://www.facebook.com/sovol3d/) Facebook Page:[https://www.facebook.com/sovol3d](https://twitter.com/Sovol3d) Youtube: [https://www.youtube.com/channel/UCsKntuwh7dhAGep8R6kasog](https://www.youtube.com/channel/UCsKntuwh7dhAGep8R6kasog) > **(attachments)** > > ![Solvo Logo.jpg](https://canada1.discourse-cdn.com/flex030/uploads/sovolforum/original/1X/cd71cdce1f8b359c2f978d1a764a57780cfccab5.jpeg)