# Factory reset - guide/step by step

**URL:** <https://forum.sovol3d.com/t/factory-reset-guide-step-by-step/1904>\
**Category:** Sovol SV04 IDEX\
**Tags:** homing, extruder-cleaning\
**Created:** [March 8, 2023, 2:39pm UTC](https://forum.sovol3d.com/t/factory-reset-guide-step-by-step/1904 "2023-03-08T14:39:22Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![laska](https://avatars.discourse-cdn.com/v4/letter/l/94ad74/32.png) [@laska](https://forum.sovol3d.com/u/laska)\
**Post date:** [March 8, 2023, 2:39pm UTC](https://forum.sovol3d.com/t/factory-reset-guide-step-by-step/1904/1 "2023-03-08T14:39:23Z")

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Hello  
Love the S 04 but after having to take apart the feeder to clear a clog the right extruder is out of alignment to the point if I try to Print in duplicate or mirror it Prints off the bed about 5-7 cm to the right. I did get an error screen that said “Auto Home Failed The printer needs to be reset.” With a tip to check stepper motors and stops Is there a link or video that shows how to do this step by step? I am new to 3D printing and am not a coder so simpler the better I did not see a reset option in the menu like other printer have. Maybe this shop be added to the on board software in future of use new amateur users

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**Author:** ![Pyr0B4t](https://avatars.discourse-cdn.com/v4/letter/p/dbc845/32.png) [@Pyr0B4t](https://forum.sovol3d.com/u/Pyr0B4t)\
**Post date:** [September 18, 2023, 9:50pm UTC](https://forum.sovol3d.com/t/factory-reset-guide-step-by-step/1904/2 "2023-09-18T21:50:37Z")

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probably the best method is a bootloader new firmware

if you wanna try can search somewhere how to on a creality because the printer uses the same board, just download their firmware from their site, it’s a pain but sometimes may help with mayor error, mine s04 have a horrible error too and probabli to fix i need to do the same things